{"id":47,"date":"2007-06-09T20:27:23","date_gmt":"2007-06-10T00:27:23","guid":{"rendered":"http:\/\/www.bemdesign.com\/wordpress\/2007\/06\/09\/you-cant-get-there-from-here\/"},"modified":"2007-06-09T20:27:23","modified_gmt":"2007-06-10T00:27:23","slug":"you-cant-get-there-from-here","status":"publish","type":"post","link":"https:\/\/www.bemdesign.com\/wordpress\/2007\/06\/09\/you-cant-get-there-from-here\/","title":{"rendered":"You can&#8217;t get there from here&#8230;"},"content":{"rendered":"<p>So I got my CS3 Design Premium update. This updates Photoshop, Illustrator, InDesign, Dreamweaver, Flash, and Acrobat Professional to &#8230; whatever version CS3 puts them at now. Its all fine and dandy and it updates pretty much everything I have from either Adobe or Macromedia. Almost. I therefore added Fireworks CS3 update to my order in the (mistaken) belief that I could update my Fireworks that I got with my Macromedia MX 2004 Suite. Hah! Nope. It won&#8217;t take my serial number for my MX 2004 Suite. So I call Adobe to see whats up. The Adobe rep tells me I need the serial for the stand-alone Fireworks and that the MX 2004 Suite serial won&#8217;t work for the upgrade. In fact, if I want an updated Fireworks I&#8217;m either going to have to purchase the Web CS3 Suite (as opposed to the CS3 Design Premium upgrade I did purchase), buy a standalone full version (non-update) Fireworks, or get the whole kit and kaboodle with the Adobe CS3 Master Collection. I&#8217;m a bit flabbergasted. I&#8217;ve generally been treated quite well by Adobe but this whole situation just rubs me the wrong way. It certainly makes &#8220;a la carte&#8221; ordering systems more appealing, where the more items you order, the greater the discount and you can purchase exactly what you need as opposed to what the marketing and business team think you need. Adobe has basically told me, &#8220;You can&#8217;t get here from there&#8221;. I should have checked the upgrade notes a bit more before ordering but still&#8230; So count this as a warning to all you potential upgraders and hopefully a wake-up call to Adobe to my suboptimal customer experience. Who knew that you can&#8217;t upgrade to Fireworks CS3 from a MX 2004 Suite license?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>So I got my CS3 Design Premium update. This updates Photoshop, Illustrator, InDesign, Dreamweaver, Flash, and Acrobat Professional to &#8230; whatever version CS3 puts them at now. Its all fine and dandy and it updates pretty much everything I have from either Adobe or Macromedia. Almost. I therefore added Fireworks CS3 update to my order [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,8],"tags":[],"class_list":["post-47","post","type-post","status-publish","format-standard","hentry","category-applications","category-technology"],"_links":{"self":[{"href":"https:\/\/www.bemdesign.com\/wordpress\/wp-json\/wp\/v2\/posts\/47","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bemdesign.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bemdesign.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bemdesign.com\/wordpress\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bemdesign.com\/wordpress\/wp-json\/wp\/v2\/comments?post=47"}],"version-history":[{"count":0,"href":"https:\/\/www.bemdesign.com\/wordpress\/wp-json\/wp\/v2\/posts\/47\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bemdesign.com\/wordpress\/wp-json\/wp\/v2\/media?parent=47"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bemdesign.com\/wordpress\/wp-json\/wp\/v2\/categories?post=47"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bemdesign.com\/wordpress\/wp-json\/wp\/v2\/tags?post=47"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}